"It is with much enthusiasm that I am writing to recommend the services of the FATSTAF Third Party Servicing. I have been using FATSTAF to service our school for the past five years and have always been completely satisfied with their performance. They do an excellent job, and are always there for us, and offer competitive rates in the servicing business.
We have also hired them on occasion for additional tasks, such as posting to student ledgers and to complete our recertification or name change applications. They are reasonably priced, and always do exactly what we ask of them.
I'm happy to recommend the services of FATSTAF."
-Christopher Felder
President of BBINY
"After a 15+ year relationship with another well-known third party servicer; our school transitioned to FATSTAF in late 2019. This of course was a huge cultural shift for us because it was “change”. FATSTAF could not have been more welcoming, supportive and thorough with our transition. In other words; 100% customer focused!
As we near our two year working relationship and FATSTAF's ownership change; things have only gotten better. One of the best decisions I have made as a school owner. Looking forward to a continued relationship with FATSTAF. "
-Steve Pence
Owner of Pinnacle Institute of Cosmetology
"We have been using their services for about 8 years, first as SMART Third-Party Servicing and then as FATSTAF Third Party Servicing. They have helped us through good times and some difficult times. They have always done an excellent job for us and continue to do so through this difficult COVID19 time, helping us have the Cares Grant money for our students and for the school, helping us interpret new regulations and keeping our cash flow coming as best they can.
They have excellent and highly experienced and helpful staff who give us personalized service difficult to match anywhere. Above all they have integrity.
It is our pleasure to recommend their services to you. You will not be sorry when you decide to use them to service your school."
-Georgette Niknejad
Owner of Flair Beauty College
"I have been working with FATSTAF for 11 years. When I first started, I was brand new to financial aid. They have great patience and never make me feel ridiculous for asking so many questions. The business relationship they have with their clients is more like a friend that you work right next to, every day. The amount of experience that FATSTAF has to share is beyond compare.
Renee and Ditza are always available and willing to answer questions to this day. Our Financial Aid Administrator is very quick with packaging prospects, financial aid and award letters.
I cannot say enough about how much I love everyone at FATSTAF. They always work very hard to make sure that everything runs smooth and is accurate."
-Aimee Ferguson
Admissions Director/Financial Aid Admin of Citrus Heights Beauty College
"I am writing this recommendation letter for FATSTAF Third Party Servicing. Manuel Hernandez, President/CEO and I have been using their services for the past 4 years and have been very a satisfied customer. They offer the most complete menu of services and have always done an excellent job for us."
-Jenny Hernandez
Financial Aid Director of American Beauty Schools
This letter serves as both testimonial and recommendation for FATSTAF which has been our third-party servicer for many years. Both Renee Schultz and the team at FATSTAF have been exceedingly customer-service oriented, accurate, effective, and knowledgeable in all they have done with us to stay compliant with the Department of Education. In our time of great need when we were short of a Financial Aid officer, they supplied highly competent staff to fill in while we were in the hiring process. They have always been available to reach by phone and email, and willing to meet at any time. Their staff is awesome. They know what they are doing. We have always felt comfortable in their good hands. Highly recommended! -
Catherine Niemiec, President & CEO, PIHMA College & Clinic